![]() Nantucket: Nantucket Memorial Airport FBO - 14 Airport Rd, Nantucket, MA Please allow extra time due to ongoing roadwork near the FDR drive! When you arrive, look for the seaplane base entrance and our signage to the left of the waterside parking garage as you face the East River. & FDR Drive (2430 FDR Drive, New York, NY) Manhattan: New York Skyports Seaplane Base - East 23rd St. Failure to notify us before departure will result in forfeiture of the fare paid.īoston Harbor: ReelHouse Oyster Bar – Seaport A refund is available for refundable tickets. If you feel unwell or have recently tested positive for the COVID-19 virus, we will rebook your flight or provide a credit towards a future flight. Company policy is for all staff to be vaccinated.Flight crews and staff will wear masks at all times to the extent they do not interfere with flight safety, including during all loading, unloading, and check-in activity.Passengers must wear masks and we encourage passengers to bring their own gloves.Only single use soft goods (sodas, cups, etc) will be used until further notice.Enhanced cleaning, pre and post flight checks, and other precautions along with a detailed checklist that is completed before and after each flight.We follow the guidance of the CDC and FAA and have additional steps in place to reduce the risk of the virus. These include but are not limited to: In addition, Tailwind Air is taking active steps to ensure that our operations remain safe, reliable, and clean. Per FAA directive related to COVID-19, anyone 2 years of age or older must wear a mask onboard our aircraft unless for short periods to eat or drink. If purchasing online, denote excess luggage seat purchase by using first name “BAG” + passenger’s last name when reserving. – Passengers may purchase a seat (if available) at the prevailing rate, which allows an additional 125lbs of luggage. Please contact us well in advance if you will have excess baggage or arrange for alternative baggage shipping in advance. For safety considerations, we cannot guarantee any checked bag will be accepted onto the flight and we may have to ship via overnight freight company or a later flight. – Excess baggage beyond this limit will incur a $250 fee for each additional bag up to 50lbs. – 30lbs: All Fast Lane members on all routes – 25lbs: Routes- Boston/Nantucket, Boston/Provincetown, Boston/Plymouth, Manhattan/Shelter Island and Manhattan/Bridgeport – 20lbs: Routes – Manhattan/Boston, Manhattan/Provincetown, Manhattan/Newport, and Manhattan/Plymouth ![]() Luggage Limits per Passenger on Scheduled Flights: You must bring a government issued ID matching the passenger name(s) on the reservation. Anyone not present at least 10 minutes prior to departure may be denied boarding. Please arrive at the departure point no less than 20 minutes before departure.
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